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Please contact SHSMD at firstname.lastname@example.org and we will have your confirmation e-mail resent to you.
Yes. There is an option to pay by check when you register online. Please follow the instructions provided inside the registration platform. All check payments must be received by September 21, 2018, otherwise, you must pay by credit card or bring your check onsite before you can be officially registered.
No. You can register online, print out your registration, and pay by check or credit card. You will be able to log back into your account to make a credit card payment up until conference, and you can mail in a check as long as it is received by September 21, 2018.
Yes. Groups of 8 or more individuals from the same organization may contact email@example.com to receive a discount code for 10% off. All registrants must be paid in full by September 6, 2018. Any groups not meeting the minimum requirement and any unpaid registrations after September 6 will be billed the full-conference rate.
You will receive an e-mail from Lisa Hinkle, SHSMD Director of Education, with specific instructions and a speaker discount code. Please contact her directly if you haven’t received this e-mail by June (firstname.lastname@example.org).
Guest Package ($165)
Includes admittance to the Exhibit Hall and all conference networking events, including the Exhibit Hall Welcome Reception (Sunday) and the Exhibit Hall Networking Reception (Monday). The Museum of Pop Networking Night (Tuesday) is not included.
Deluxe Guest Package ($250)
Includes admittance to the Exhibit Hall and all conference networking events, including the Exhibit Hall Welcome Reception (Sunday) and the Exhibit Hall Networking Reception (Monday) plus the Museum of Pop Networking Night (Tuesday).
Exhibits Guest Package ($85)
Includes admittance to the Exhibit Hall, including Exhibit Hall Welcome Reception (Sunday) and Exhibit Hall Networking Reception (Monday). No other conference networking events are included.
Exhibit Hall Welcome Reception Pass ($45)
(Sunday) Exhibit Hall Welcome Reception only
Exhibit Hall Networking Reception Pass ($45)
(Monday) Exhibit Hall Networking Reception only
Museum of Pop Networking Night Pass ($85)
(Tuesday) Museum of Pop Networking Night only
You are encouraged to send a substitute if you cannot attend. All fees/credits are transferable to the substitute attendee less a $25 transfer fee. If the substitute is not a SHSMD member, the nonmember cost differential must be paid in advance or onsite.
You are encouraged to send a substitute if you cannot attend. All fees/credits are transferable to the substitute attendee less a $25 transfer fee. If the substitute is not a SHSMD member, the nonmember cost differential must be paid in advance or onsite. If you do not send a substitute and wish to cancel your registration, registration fees, less a $150 processing fee, will be refunded if written notice is received by September 21, 2018. After September 21, 2018, all fees/credits toward the conference will be forfeited and will be considered nonrefundable. No-shows are non-refundable. Send cancellation request to:
Subject: SHSMD Connections Cancellation Request
Cancellations will be acknowledged within five business days. If you do not receive an acknowledgement of your cancellation, please call 312.422.3888. Refunds will be made to the payer only. Cancellations of unpaid registrations are also subject to a $150 processing fee.
No, there is not a separate student track or discounts.
Saturday: 8:00 am–4:00 pm (2 preconference Intensive Sessions)
Sunday: 8:00 am–8:30 pm
Monday: 8:00 am–8:00 pm
Tuesday: 8:30 am–9:30 pm
Wednesday: 8:30 am–Noon
All sessions details are available and will continue to be updated..
Download the program brochure. Note: The LATEST details and updates will be on this website.
Breakfast and lunch will be served Monday and Tuesday, and breakfast will be served on Wednesday. Evening networking events will include hors d'oeuvres.
The dress code is business casual.
With the exception of preconference events, all concurrent sessions and networking events are available on a first-come, first-served basis, regardless of preregistration. You do have the ability to log back into the Attendee Service Center linked in your confirmation e-mail. Once logged in, you can edit your selected concurrent sessions and networking events, add guests, and make some updates to your account information (title, organization, e-mail). You may also add preconference events. If you wish to cancel a preconference event or process any other type of refund, please contact SHSMD at 312.422.3888 or email@example.com.
A few weeks prior to the conference, session handouts will be available for download online and in the mobile app. Printed handouts will not be provide onsite.
All concurrent sessions will be recorded. Attendees will receive complimentary access to the recordings via the SHSMD Connections Virtual Conference in November.
The mobile app will be available within one month of the conference. If registered, you will receive access and login information via e-mail.
SHSMD offers sponsorships for every budget. Click here to download the sponsorship brochure to see what is available.
If you're a non-exhibiting company, we encourage you to experience the event and determine how your participation in the conference might benefit attendees and your business. Even so, sales conversations are limited to exhibiting companies during exhibit hall hours.
SHSMD does NOT share e-mail addresses of its attendees or members. We know that many of our attendees are already customers of our vendor partners, who may already have access to e-mail addresses (please contact the vendor to manage your subscription preferences). SHSMD highly discourages the practice of e-mailing groups of members simply because each year we receive multiple complaints about excessive messages.
Please note: Violators will be contacted if we receive complaints and ultimately this practice could impact your ability to participate in the conference
You will receive an e-mail from Ann Marie Bell, SHSMD Senior Specialist of Event Planning, with specific instructions. Please contact her directly if you haven’t received this e-mail by June (firstname.lastname@example.org).
You will receive an e-mail from Linda Griffin, SHSMD Exhibits Manager, with specific instructions in the summer. Please do not register using the regular registration link.
SHSMD has contracted conference rates with three hotels, all within close proximity of the Washington State Convention Center. A housing reservation link will be available in your conference registration. All details available here.
Please contact SHSMD to be added to the 2019 prospective speakers list.
SHSMD is authorized to award up to 15 hours of pre-approved ACHE Qualified Education credit for attendees who attend the entire conference (plus additional credit for attending pre-conference events), toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select ACHE Qualified Education Credit.
A few weeks prior to the conference, registrants will receive a roster of attendees including name, title, organization, city, and state. This list is informational only and may not be used for marketing or solicitation.
By registering, program participants agree to refrain from marketing products or services during the course of the event. This includes but is not limited to:
2. Recording and Photography
The American Hospital Association wishes to ensure that no individual with a disability is excluded, denied services, segregated, or otherwise treated differently from other individuals because of the absence of auxilary aids and services identified in the Americans with Diabilities Act. Please indicate your special requirements in you conference registraiton, or contact SHSMD at email@example.com.
Yes, there will be complimentary wifi at the Washington State Convention Center.
For any other questions, please contact firstname.lastname@example.org.