Browser requirements
To access SHSMD online resources, your computer must be equipped with a browser capable of rendering HTML 4.01 and running JavaScript.

The following browsers are known to be compatible:

• Mozilla Firefox 3.0 and above
• Microsoft Internet Explorer 6.0 and 7.0

In your browser, you must enable:

• JavaScript (required for drop-down menus)
• Cookies (for login functionality)

Both of these options are usually enabled by default. In addition, you should enable style sheets. All colors and fonts set via style sheets, and the intended presentation of the data is only achieved if style sheets are utilized.

The SHSMD website is optimized for and best viewed with resolution of 1024x768, though any resolution will work.

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Receiving SHSMD e-mail
If you are not successfully receiving e-mail from SHSMD, please try the following:

1. Add SHSMD's "from" e-mail address to your address book:

• Hotmail Place the "from" addresses shsmd@aha.org and SHSMD@mail142.subscribermail.com in your safe list. The safe list can be accessed via the "options" link next to the main menu tabs.
• AOL Place the "from" addresses shsmd@aha.org and SHSMD@mail142.subscribermail.com in your address book.
• Yahoo! Mail If SHSMD's Weekly e-Connect or Careerlink is being filtered into your "bulk" folder, open a e-Connect or Careerlink e-mail there and then click on the "This is not spam" link next to the "from" field.
• Other Providers If the e-Connect or Careerlink email is being filtered, add shsmd@aha.org and SHSMD@mail142.subscribermail.com to your address book or contact list. If this option is not available, try moving the email into your "Inbox" or forwarding it to yourself.

2. If adding SHSMD's domain to your e-mail address does not help, you may need to provide your facility's e-mail administration with information to "white list" SHSMD's e-mail servers:

• The return path is mail142.subscribermail.com, the domain is subscribermail.com, and the IP address is 63.240.155.142
  

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Opening Microsoft Word, PowerPoint, or Acrobat (pdf) documents
If you are unable to open a file found on the SHSMD website, follow these steps to obtain the file:

1. Right click on the document name
2. Select "save target"
3. Save the document to your computer