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"We here at Botsford are working hard to focus on customer service and our patient satisfaction, and today you certainly provided a shining example of how great customer service is done!  It was a pleasure speaking with you.  Have a wonderful afternoon, and thanks again!"

-Bev Liberty
Planning Specialist
Botsford Hospital


    
Contact Us

 

Questions? Suggestions? We are eager to hear from you!

Call us at 312.422.3888 or send an e-mail to stratsoc@aha.org.

Society for Healthcare Strategy and Market Development (SHSMD)  
of the American Hospital Association
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3888
Fax: 312.422.4579
stratsoc@aha.org

Staff

Executive Director
Lauren Barnett
SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3740
Fax: 312.422.4579
lbarnett@aha.org


Associate Director

Gayle Irvin, CAE

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3897
Fax: 312.422.4579
girvin@aha.org
 


Associate Director

Karen Porter
SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3743
Fax: 312.422.4579
kporter@aha.org

 

 

 

 


Education Product Development Manager
Michele Cohen

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3744
Fax: 312.422.4579
mcohen@aha.org
 


Membership Marketing Manager

Alyse Kittner

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3742
Fax: 312.422.4579
akittner@aha.org
 


Marketing Communications Specialist

Emily McCracken

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3745
Fax: 312.422.4579
emccracken@aha.org


Project Director
Paula Szyper

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3888
Fax: 312.422.4579
pszyper@aha.org


Project Coordinator, Membership
Juana Sanchez

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3739
Fax: 312.422.4579
jsanchez@aha.org


Project Coordinator, Education
Sharon L. Warren

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3887
Fax: 312.422.4579
swarren@aha.org
 


Exhibits Planner

Denise Koumiss

SHSMD
One North Franklin
Suite 2800
Chicago, IL 60606
Phone: 312.422.3896
Fax: 312.422.4579
dkoumiss@aha.org

 

 
 
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