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More Than a Doorstop: Turning Consumer Research into More Effective Marketing

Session Number F20  Session Level B

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Allan Acton
Senior Consultant
Healthstream Research
Laurel, MD
allan.acton@healthstream.com

Patti Bridge
Account Director
Laughlin/Constable
Chicago, IL
pbridge@laughlin.com

Brian Griffin
Director of Marketing and Public Relations
Delnor-Community Hospital
Geneva, IL
brian.griffin@delnor.com

Is your most recent quantitative research report sitting in a corner gathering dust or propping open your office door? Have you struggled with turning research insights into marketing action? If so, you’re not alone. Research can be a dynamic, organic tool. Learn how one community hospital embraces research results not just once a year, but uses and references research regularly to identify opportunities, correct its course, protect against threats, and elevate its communication efforts.