Core Competencies

Thursday, September 15

T9		Today's Generalist: How to Do It All When Trained to Do One
T19		What Patients Fear and Why We Need to Know
T29		A User-Friendly Marketing Plan in 90 Minutes
Friday, September 16
F9		Strategy-Aligned Management, Measurement, and Execution
F19		Responding to Tomorrow Today: Profiling the Competition and Developing Strategies
F29		Fundamentals of CRM by CHRISTUS Health