Session Number F17  Session Level I

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Ann Mond Johnson
Senior Vice President
WebMD Health Services
Portland, OR
amondjohnson@webmd.net

Geoff Kaufmann
Chief Administrative Officer
Stillwater Medical Group
Stillwater, MN
gkaufmann@lakeview.org

Personal health records (PHRs) are a new addition to the healthcare acronym and initialism repository. Consumers recognize the value of storing and managing their personal health information. Consumers also recognize that healthcare lags other industries in deploying technology, and they are getting more vocal about their dissatisfaction and expectations. Together, EHRs (electronic health records) and PHRs represent an opportunity for health systems to help consumers be in control of their healthcare, to increase the likelihood of good outcomes, and to reduce healthcare costs.