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Transforming the Physician Experience of the Community Hospital
Session Number T28 Session Level A Nicholas Dowd David Fox Michael McKenna, MD In 2004, Good Samaritan launched a Moving from Good to Great (G2G) initiative to raise overall performance levels and to differentiate the hospital experience for physicians, employees, and patients. The hospital’s overall performance as measured by key operating benchmarks has improved dramatically. Learn how to develop a G2G initiative that can create a workplace where employees feel valued and physicians experience the hospital as the most supportive place to practice. Create a collaborative care model in which physicians know their patients are receiving safe and excellent care.
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