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The Strategic Scorecard: How It Drives Change and Improves Results

Session Number F16  Session Level I-A

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Bo Snyder
President
Bo Snyder Consulting, Inc.
Kalamazoo, MI
bo@bosnyderconsulting.com

Healthcare’s leading organizations use the strategic scorecard as a powerful tool to focus strategic dialogue and decision making. The scorecard drives goal setting based on benchmarks achieved by the highest performers in the industry. It integrates and aligns strategy development, strategy deployment, budgeting/resource allocation, personal accountability standards, and performance improvement priorities. Learn how to develop the scorecard: choosing the strategic framework, selecting the right measures, benchmarking, goal setting, and achieving buy-in. Review examples of strategic scorecards used by several leading healthcare organizations, then focus on how the scorecard can be used to drive change and improve results.