Don't Let Your Hospital Be "Out of Sight—Out of Mind"

Thursday, October 2
1:00 p.m. (Eastern) 12:00 noon (Central)
11:00 a.m. (Mountain) 10:00 a.m. (Pacific)

Registration for this event is closed.

It’s no secret that exceptional service leads to exceptional customer loyalty. Hospital leaders are becoming increasingly committed to providing such exceptional customer service by demonstrating an outstanding patient experience—the best possible clinical quality, patient service, and operations.

The purpose of this webcast is to examine how communications can be used to retain customer loyalty during the in-between times. Don’t be “out of sight—out of mind” while your competitors attempt to increase market share by stealing your customer base. 
 

During this 90-minute program, participants will learn and understand:

• The benefits of starting a customer loyalty plan
• How to segment your target market
• Specific tactics that have resulted in real-life successes
  

A live Q&A session will immediately follow the webcast.