Session Number F15  Session Level I-A

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Julie Eberhart
Vice President
St. Joseph Hospital
Nashua, NH
jeberhart@sjn-nh.org

Healthcare’s move to transparency has major implications for hospital strategy development. Currently,  hospitals set strategic priorities based on traditional indicators: community need, volume forecasts, financial return, clinical strength, technological capability, and overall opportunity. But strategy based only on these measures in the future will fail. Strategic initiatives must also competitively outperform on price, quality, and satisfaction. Learn how St. Joseph Hospital recast its strategic service line initiatives based on its performance on public measures and focused on those initiatives with the best-value proposition for patients.