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Bring Good Things to Life: Finding and Activating Brand Ambassadors
Session Number F4 Session Level B-I Download Executive Summary Patti Bridge Kathy Hall Phil Smith Patient testimonials are a standard tactic for most hospitals, but new media and changing consumer dynamics offer new opportunities to tell stories. Learn how to make patient stories come alive, and how Delnor Hospital turned simple testimonials into dramatic, emotional video stories that went viral and created a small army of brand ambassadors. Explore techniques that use affordable equipment and software to transform video recording into video story-telling.
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