Amplifying Strategic Marketing Plans with the Voice of the Customer

Session Number M2  Session Level  I

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Nadine Bendycki
Principal
MarketWhys
University Heights, OH
research@mrktwhys.com

Phyllis Marino
Director, Market Development
MetroHealth System
Cleveland, OH
pmarino@metrohealth.org

This session will revisit the building blocks of creating a strategic marketing plan, using the example of heart and vascular services at three different Ohio-based providers. Learn how to incorporate the voice of the customer in the development of a strategic marketing plan, from its inception, to implementation, through evaluation.

 

 

 

 

 

 

 

 

 

 

 

 


 

 
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