Physician Gainsharing: The Next Frontier of Strategy Alignment


Using the Bridging Worlds report, we will examine how New York Univeristy Langone Medical Center (NYULMC) implemented mind map themes:

  • Be nimble to exceed the rate of change. In response to market pressures, NYULMC quickly aligned physicians.
  • Tell stories. Create experiences. NYULMC developed stories in which protagonists (other physicians) improved quality, lowered costs, and attained financial incentives.
  • Integrate and co-create. NYULMC's steering committee enabled and encouraged input into process improvement.
  • Erase boundaries of business. NYULMC strengthened its physician partnerships to lower costs and improve quality.
  • Generate data-driven insight. A Physician dashboard provided doctors with insights on where to improve performance.

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