Trust, Transparency, and Choice: Helping Future Health Care Consumers Through Digital Engagement


The consumerization of health care is upon us. Learn how to obsess over your customers in the same way as Amazon by adopting a patient-focused initiative that creates a personalized, one-to-one experience. This begins with trust and transparency, and results in speaking more effectively to the needs of a patient through the lens of a retail consumer.


  • Christine Gallery, Senior Vice President Planning & Chief Strategy Officer, Emerson Hospital
  • Jeff Steblea, Senior Account Executive and Data Strategist, SilverTech, Inc.

​​​​​​​Members, to view this protected content, log in above.