Definition: Have realization, perception, or knowledge of conditions or problems that exist, such as in the healthcare field, across the organization and culture.

Relates to: Tell Stories. Create Experiences


  1. Cultivate a broad network and seek mentors who can provide perspective and exchange ideas.
  2. Proactively build relationships with people at all levels in organization as well as external contacts.
  3. Increase your knowledge of core functions, systems, and processes of your organization.
  4. Know who to call in each function when you need information or access.
  5. Seek out and follow top industry trades and blogs (such as SHSMD).