Definition: Identify and understand another person's situation, feelings, and motives; recognize others’ concerns and needs.

Relates to: Tell Stories. Create Experiences


  1. Read more literature, which improves “theory of mind” (cognitive empathy).
  2. Be a mirror, develop active listening skills.
  3. Question the golden rule and instead “treat others the way they want to be treated.”
  4. Turn the table, imagine yourself in the other person’s place.
  5. Use these 3 phrases (but only if they are true): 1) I get it; 2) That makes sense; and 3) Of course you feel that way.
  6. See out a mentor or peer who can provide feedback on how you present as empathetic.