Definition: A generalist-specialist hybrid; broad, “horizontal” knowledge across multiple disciplines and deep “vertical” expertise in at least one subject area.
Relates to: Integrate and Co-Create
- Encourage staff to learn about different disciplines within the organization through formal and informal professional development. This can include shadowing, reading or watching educational videos, taking courses, or attending conferences.
- When hiring, look for candidates who have a history of seeking knowledge outside their basic domains.
- Give staff the opportunity to use and further develop this attribute by giving them multi-disciplinary tasks.
- Include developing broader knowledge as well as specialized expertise in professional development plans.
- T-shaped skills in every area of your life
- Succeeding through service innovation: A service perspective for education, research, business and government
- Bridging the Gap to the Future by Investing in T-Shaped Professional Development
- Introducing T-Shaped Managers: Knowledge Management’s Next Generation