Wed, Mar 22, 2023, 12:00 PM – Wed, Mar 22, 2023, 01:00 PM

Event Host


The nation’s mental health crisis has prompted a wave of digital innovation to improve access to behavioral health. However, behavioral health providers say applying these innovations with their patients is complex and challenging. What technologies are mental health clinicians using most to expand access to care? What innovations have proven most successful — and what needs improvement?

This webinar, based on original research conducted by Optum, will discuss behavioral health provider attitudes toward digital access technology, including usage, preferences, and barriers.

Speakers will also share how providers and health systems can help improve access to behavioral health services.

Learning objectives:

  • Learn current challenges to accessing mental health care
  • Understand mental health provider preferences and barriers when scheduling care
  • Examine what the health care industry can do to address the pain points


Trip Hoefer


Optum Behavioral Health

Raghu Gopal


Optum Technology, Behavioral Health

Daniel Zeh,

Director, Network Contracting,

Optum Behavioral Health


Sponsored by Optum Behavioral Health*

* SHSMD Sponsored Webcasts are educational offerings brought to you directly by and with support from paid sponsors. The content is educational in nature relevant to the SHSMD membership, and has been selected by the sponsor. The opinions expressed are those of the presenter and do not necessarily state or reflect the views of SHSMD or the AHA.