Event Format

Webinar

Date

Wed, Sep 09, 2026, 12:00 PM CDT – Wed, Sep 09, 2026, 01:00 PM CDT

Type

Sponsored Webinars

Event Host

Open To

Members and Non-members

Description

SHSMD education sponsored webinars logo

From Fragmented to Found: Building an AI-Ready Healthcare Brand
September 9, 2026
12pm - 1pm CT | 1pm - 2pm ET | 10am - 11am PT

Healthcare organizations invest heavily in brand strategy, messaging, and visibility—yet AI platforms may still misidentify their services, locations, and differentiators, or fail to cite them at all. The challenge is often not simply SEO: fragmented entity data, inconsistent naming, unsupported claims, and misaligned third-party profiles can prevent AI from confidently understanding and representing the brand. The result is a diluted presence across the patient journey, from “where can I get care?” to “which organization is best for this service?”

In this webinar, Brandon Schakola and Paul Knipe will show healthcare marketers how to move from brand expression alone to an AI-ready brand system built for discoverability, authority, and trust. Using the practical lens of Product, Price, Place, and Promotion, attendees will learn how fragmented brand signals undermine marketing performance—and how Brand Context Optimization can help correct them. Participants will leave with a clear, actionable approach to audit entity and brand inconsistencies; align architecture, naming, messaging, proof points, and external profiles; and create citation-ready content that AI can accurately find, trust, and repeat. The goal: ensure your organization’s brand promise remains clear and consistent wherever AI encounters it.


Learning objectives:

  1. Identify at least three forms of entity and brand fragmentation that can cause AI platforms to misrepresent, overlook, or fail to cite a healthcare organization.
  2. Evaluate your organization’s Product, Price, Place, and Promotion claims for consistency across owned, third-party, and AI-visible brand touchpoints.
  3. Apply a Brand Context Optimization framework to prioritize 5–10 high-value pages for entity alignment, citation-ready messaging, and evidence-backed Brand Identity Blocks.
     
Speakers:
Paul Knipe
Director of Client Growth
Healthcare Success
 
Brandon Schakola
Senior Director, Digital Services 
Healthcare Success
 
SHSMD Sponsored Webcasts are educational offerings brought to you directly by and with support from paid sponsors. The content is educational in nature relevant to the SHSMD membership, and has been selected by the sponsor. The opinions expressed are those of the presenter and do not necessarily state or reflect the views of SHSMD or the AHA.  
 

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