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Cardiology Associates is a private Cardiology group in the South that employs 30 Cardiologists and 14 Advanced Practice Providers (APPs). With a service area population of 600,000+ and market share leader; it was named an MGMA “Better Performer” and has a MedAxiom productivity benchmark performance of top 10% for physician wRVUs and patient service revenues.
A case study will be shared that highlights the hallmarks of planning and performance improvement: integration, alignment, engagement, communication, and focus.
As part of Henry Ford Health System’s (HFHS) commitment to providing an optimal patient experience, the Corporate Nurse Executive Council (CNEC), in collaboration with the Care Experience Team, developed a Culture of Caring model as part of the System’s ongoing service culture journey.
In partnership with executives from New Mexico Health Connections, this session will also explore the theoretical aspects and the day-to-day use of predictive analytics.