Health Care Marketing for Rural, Independent and Resource-Limited Hospitals
Keep care local. Prove marketingâs value. Compete with confidence.
On Demand | Access for 30 days after purchase | 7 sessions
Pricing
Member rate: $250
Non-member rate: $500 (does not include membership)
Access: 30 days after purchase
Purchase AccessLeave with reusable templates, a measurement framework, and leadership-ready language you can use right away.
Who This Course Is For
This course is designed for professionals responsible for marketing and growth at rural and independent health care organizations, including:
- Critical access hospitals and rural PPS hospitals
- Independent and community hospitals
- Rural health clinics and FQHCs
- Any resource-limited hospital
- Small marketing teams with limited budgets and broad responsibilities
Whether you are a solo marketer or leading a small team, this program is built to help you do more with what you already have.
Why This Matters Now
- Patients are bypassing local care, even when services exist nearby
- Leadership expects measurable return from every investment
- Teams are smaller, but expectations keep expanding
It is a strategic driver of growth, access, and sustainability.
Ready to keep care local and prove your impact?
Purchase on-demand access and leave with tools you can implement immediately.
Purchase AccessCourse at a Glance
| Session | Primary Outcome |
|---|---|
|
Session 1
6 Steps to Leading Actionable Change in Rural Health |
Apply a practical six-step framework to lead and communicate change in a rural health setting |
|
Session 2
From Bypass to Buy-In |
Activate partnerships that reduce bypass |
|
Session 3
Number Detective |
Prove marketing value with existing data |
|
Session 4
Small But Mighty |
Build a voice that earns trust |
|
Session 5
Doing More With Less |
Run social media with strategy and metrics |
|
Session 6
Punching Above Your Weight |
Compete locally with targeted campaigns |
|
Session 7
Leadership Table |
Earn influence in executive decisions |
On-Demand Course Sessions
6 Steps to Leading Actionable Change in Rural Health
What youâll learn: How to lead change with a practical, rural-specific framework that helps you build buy-in early, plan for different scenarios, and communicate in a way that keeps your organization in control of the story.
Sally Mildren
CEO
Commonwell Marketing
Sponsored by Commonwell Marketing
Strategic change and communication partner
You will leave with:
- Apply a six-step framework to lead actionable change within your rural health organization
- Listen to and engage key stakeholders to build early buy-in and maintain connection throughout change
- Build a scenario-based communication plan so your organization, not others, controls the story
Full session description
Change is coming whether you're ready or not. This session gives you the tools to get ahead of it. This practical framework covers everything from setting a change vision to stakeholder engagement, scenario planning, and measuring results. Built specifically for rural health leaders doing more with less.
From Bypass to Buy-In: Leveraging Community Engagement for Sustainable Growth
What youâll learn: How to reduce patient bypass by activating local partnerships and aligning services with real community demand.
Matt Bancroft, MSHC
Development Specialist
National Rural Health Resource Center
Alyssa Meller
Chief Operating Officer
National Rural Health Resource Center
You will leave with:
- A practical community engagement framework you can apply immediately
- A data-informed approach to prioritize outreach and partnerships
- A champion toolkit to mobilize local advocates and increase utilization
Full course description
Join this session for practical, low-cost actions you can take to engage community partners, increase service utilization, and reduce bypass. Walk away with tools, data strategies, and a ready-to-use community framework to activate local partnerships and better align services with community needs.
Number Detective: Redefining Marketingâs Role Through Data for Rural Organizations
What youâll learn: How to use the data you already have to demonstrate marketingâs impact and reposition your role as a revenue driver.
Khrista Boster
Chief Marketing Officer
Woodlawn Health
Rachel Lott
Director, Consulting Practice
Endeavor
You will leave with:
- A core set of accessible metrics to evaluate campaigns and justify investment
- Practical methods to translate data into clear insights for CFOs and CEOs
- A framework to shift marketing from a cost center to a strategic growth function
Full course description
Rural health care organizations operate with tight budgets, making it essential to clearly demonstrate the value of marketing efforts. Learn how to leverage existing data and free resources to evaluate campaigns, set benchmarks, and serve as a strategic partner at the executive level. You will practice turning accessible numbers into a clear story of problem-solving and impact for your marketing department.
Small But Mighty: Crafting a Brand Voice That Speaks Volumes
What youâll learn: How to define and activate a brand voice that reflects your organizationâs identity and resonates with your community.
Katie Engling
Marketing Manager
Johnson County Healthcare Center
You will leave with:
- A clear, adaptable brand voice framework
- Practical tools to maintain messaging consistency across platforms
- Strategies to strengthen trust and visibility without increasing spend
Full course description
Small health care facilities do not have the luxury of massive marketing budgets, but they do have something more powerful: proximity, authenticity, and community trust. In this session, learn how to define and activate a brand voice that reflects your organizationâs identity and resonates deeply with the people you serve. You will leave with a practical framework for clarifying messaging, aligning communication across platforms, and maintaining consistency with limited staff and resources.
Stop trying to outspend bigger systems.
Purchase the complete on-demand course and build a strategy that keeps care local.
Purchase Course AccessDoing More With Less: Strategic Social Media for Small & Rural Hospitals
What youâll learn: How to build a focused, sustainable social media system that aligns with organizational priorities and community trust.
Mark Crow
President
Tenth Crow Creative
Sara Meyer, MBA
Director of Marketing, Business Development & Call Center
Wood County Hospital
You will leave with:
- A content pillar framework tied to strategic goals
- A system for consistency, clarity, and content repurposing
- Meaningful metrics that demonstrate real impact, not vanity performance
Full course description
Small and rural health care organizations operate in highly visible communities where trust, familiarity, and reputation matter as much as access. Yet marketing teams are often small, stretched, and expected to manage broad service lines with limited resources. This session provides a practical framework for using social media strategically by aligning content with organizational priorities, strengthening community trust, and measuring what truly matters. Participants will leave with actionable tools developed by members of the Society for Health Care Strategy & Market Development Small & Rural Organizations Task Force.
Punching Above Your Weight: Competing with Health Care Giants Using Localized Marketing
What youâll learn: How to use targeted, privacy-compliant marketing strategies to compete effectively in your local market.
Heidi Duggan
Marketing Manager
Carson Valley Health
Kelli Flitton
Community Engagement Manager
Astria Health
Jeanette Geer
Sr. Director, Healthcare Partnerships
Spectrum Reach
You will leave with:
- A localized campaign planning approach
- Practical optimization strategies to improve campaign performance
- A clear way to measure and communicate campaign outcomes to leadership
Full course description
Discover how small and rural hospitals can harness the power of localized marketing to achieve their health care goals. Explore data-informed, privacy-compliant strategies that drive measurable success, including the âsecret sauceâ behind successful campaigns for patient acquisition and outcomes. You will leave equipped with tools to execute effective marketing plans that help your hospital compete and thrive in your community.
Taking Your Seat at the Leadership Table
What youâll learn: How to position marketing as a strategic partner that informs decisions on growth, service lines, and community investment.
Terri Flood, MHA
Vice President of Marketing & Business Development
Wayne HealthCare
Abby Savich
Marketing Manager
Mountains Community Hospital
Julia Yoder
Marketing & PR Director
Brookings Health System
Katie Johnson
Vice President, Mission Engagement and NBC-HWC Health Coach
Lake Region Healthcare
You will leave with:
- Strategies to secure a voice in executive decision-making
- Practical approaches to build cross-functional buy-in
- A clear way to use market and patient insights to guide leadership strategy
Full course description
When it comes to strategic imperatives in small and rural health care organizations, marketing can often be a leadership afterthought. This session reframes marketing as an essential component of strategy that goes beyond promotion to help build margins, maximize resources, and support long-term sustainability. Learn from strategy and marketing leaders who have positioned themselves and their teams as trusted, strategic partners. Hear how they build buy-in beyond marketing so decisions are informed by patient behavior, market demand, and community needs.
What Youâll Walk Away With
Concrete deliverables you can use immediately.
- A bypass-reduction community partnership framework (plug-and-play)
- A lightweight measurement dashboard and monthly reporting format
- A brand voice one-pager you can share internally
- A social content pillar map plus repurposing plan
- A localized campaign brief template plus KPI plan
- Leadership-ready talking points to position marketing as strategic
FAQ
Common questions
Who should attend?
Marketing and growth leaders at rural, independent, and community hospitals, especially teams with limited staff and budget.
How is the course delivered?
The course includes seven recorded sessions that you can complete on demand at your own pace during your access period.
How long will I have access?
You will have access to the complete course for 30 days after purchase.
Can I complete the sessions over multiple sittings?
Yes. You can pause and return to the course at any time during your 30-day access period.
What do I need to participate?
A computer with audio and internet access.
Are there any discounts available?
Groups of 3 or more are eligible for discounts. Please contact shsmd@aha.org for more information.
Who can I contact with questions?
Ready to strengthen your rural marketing strategy?
Purchase 30-day access and get the tools to keep care local and demonstrate impact to leadership.
Purchase Access