A Chief Medical Officer's Success Story for Physician Engagement, Referral Development, and Wellbeing


Implementing a structured approach to Physician Engagement and Wellbeing:

  • TMCA went from the 50th percentile to Top 10 nationally in terms of physician engagement and alignment, with double digit increases on the satisfaction survey.
  • Physician turnover decreased by 5%, with first year physician turnover cut in half.
  • Quality improved, with a significant decline in Hospital Acquired Infection.
  • TMCA saw measurable results on decreasing referral leakage, improving referral development, and gaining access for their Physician Relations Manager (PRM) team to meet with key physicians.


  • Sherry Borchelt, Assistant Vice President of Strategic Planning, Private Health News
  • Dianne McCallister, Chief Medical Officer, Medical Center of Aurora

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