Novel Coronavirus (COVID-19) | Sample Communications from Hospitals and Health System

UW Medicine is making its policies and protocols available on its website. These include screening and testing algorithms and policy statements, including minimizing aerosolizing procedures and room cleaning protocols.

Peace Health in Vancouver, Washington has an extensive collection of information resources and links for the public.

Kaiser Permanente mixes video and written materials for the public and their patients on their COVID-19 page.

Mayo Clinic presents the basics for the public and their patients and provides links to information about its clinical research and about the latest news. Several of the news stories are in Spanish as well as English. 

Rush University provides highly visible links to video care on its COVID-19 page, as well as other information about the coronavirus and what to do.

Johns Hopkins includes information about its clinical research as well as information for the public, including “myth-vs-fact” materials and advice on how to talk to children about the virus and what to do if stressed out.

Mass General Hospital resources include links to its visitor policy in multiple languages and a QR code to scan for the latest updates.

Scripps Health has posted its news release about having treated a patient who had tested presumptive positive for COVID-19 and briefly describes the steps it has taken in response.

Northwell Health has a chatbot available in English and Spanish on its resource page.

NYU Langone uses its page to encourage virtual visits and using its app. 

Spectrum Health makes provider resources available without login to ensure that clinical protocols related to COVID-19 are readily accessible.

Please note: These approaches or opinions do not necessarily reflect the policy of Society for Health Care Strategy and Market Development or the American Hospital Association.