A successful approach to board engagement included a series of learning and listening sessions over several months, allowing board members to gain a basic understanding or choose to deep dive into key topics. These sessions, in lieu of a more traditional board retreat, provided a review of the competitive landscape through the lenses of business metrics and patient outcomes, as well as philanthropy, research funding, and reputation. This process, along with the creation of an internal cross-functional strategy cabinet, led to full support of Vision 2025, its three transformational imperatives, and alignment of multi-year strategies for a top children’s hospital.
- Monica Heenan, Senior Vice President & Chief Stategy Officer, Ann & Robert H. Lurie Children's Hospital of Chicago
- Kary McIlwain, Chief Marketing & Communications Officer, Ann & Robert H. Lurie Children's Hospital of Chicago
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