The following AHA and SHSMD resources provide strategies for advancing Diversity, Health Equity and Inclusion (DEI) within your organizations and demonstrating a commitment to DEI within the communities you serve.
A dashboard that provides health care leaders with the necessary information on their journey to advance health equity, diversity and inclusion. The measures under each domain are intended to be easily integrated and describe ways in which hospitals and health systems may engage
stakeholders across the system. Supporting tools and resources are provided for each domain.
The guide outlines broad principles, such as using person-centered language; terms that might not be inclusive and alternative terms to consider; racial and ethnic terms; and sexual orientation and gender identity terms. We know that language is constantly changing, so this document will be updated regularly.
Do Ask, Do Tell: A Toolkit for Collecting Data on Sexual
Orientation and Gender Identity in Clinical Settings (2020)
This toolkit provides specific sexual orientation and gender identity (SOGI) questions recommended by national LGBTQ organizations. It also describes how to collect these data in electronic health record (EHR) systems, how to use these data
to support clinical processes, and how to train clinical staff to interact with LGBTQ patients in ways that are affirming and welcoming.
Addressing Health Care Disparities through Race, Ethnicity and Language (REaL) Data (2020)
This brief contains multiple resources and case studies of how hospitals are using REaL data to better understand disparities in care.
Building an Organizational Response to Health Disparities (2020)
This resource features a compilation of reports, guides, toolkits, training tools, webinars, books and articles regarding REaL data collection, stratification and use.
SHSMD Podcast: Creating Meaningful Healthcare Campaigns for Multi-cultural Audiences
For organizations that have a true mission to serve multi-cultural segments, understanding the values of those audiences and finding the natural overlaps with your brand creates a base on which to build a solid strategy
Health Care organizations utilizing the Implicit Association Test (IAT) (2019)
This guide outlines four ways organizations can use the Implicit Association Test to improve health equity and quality of care.
Becoming a Culturally Competent Health Care Organization (2013)
This guide provides a high-level overview for becoming a culturally competent health care organization and includes two case studies.
SHSMD Webinar, Creating Communications and Engagement Guidelines for Transgender Care (2020)
This free program describes gender-affirming terms and practices, become familiar with the challenges embedded in the transgender patient experience and develop a vision for shifting your organization’s culture towards more robust inclusion. Be prepared for an immersive experience that challenges your concept of gender, boosts your empathy and invites you to ask hard questions in a safe space.
AHA’s Institute for Diversity and Health Equity Summer and Fall Enrichment Program
This program provides a 10-week paid internship for graduate students from diverse backgrounds. Students engage in experiential learning in hospitals and health systems across the country.
Certificate in Diversity Management in Health Care
The CDM program is the only comprehensive diversity certificate fellowship focused solely on health care and developed by diversity practitioners.
Recruiting for a Diverse Health Care Board (2020)
This article features best practices, processes and a sample board demographic/attribute profile matrix for recruiting diverse board members to better reflect community diversity.
SHSMD Podcast: Equity, Diversity, and Inclusion: 21st Century Connections for 21st Century Success
Juana Slade, CDM, CCF, Chief Diversity Officer and Director of Language Services, AnMed Health
SHSMD Podcast: Send the Elevator Down – 10 Ways to Sponsor Women of Color
Jhaymee Tynan, FACHE discusses women in leadership.
Hospital Community Cooperative
This cooperative brought together 10 hospitals with community organizations to collectively address key SDOH in their communities and promote health equity. Case studies cover addressing homelessness, reducing cancer disparities and integrating social services.
Creating Cross-Sector Partnership That Succeed in Health Care (2020)
This easy-to-use guide features action steps for building trust, gaining alignment, establishing processes and executing a strategic plan.
Hospital-Community Partnerships to Build a Culture of Health: A Case Study Compendium (2017)
This compendium features case studies of effective and sustainable partnerships between hospitals and the
communities they serve.
SHSMD Webinar: How Renown Health is Demonstrating their Commitment to DEI through Vaccinations, Population Data and MarCom Strategy (2021)
This webinar discusses ways in which Renown Health used population data to influence their marcom strategy and build trust within their rural community.
SHSMD and the AHA will continue to develop, curate and promote tools and resources to assist hospitals and health systems. For more information on additional resources to help you advance your health equity, diversity and inclusion organizational priorities, please refer to AHA’s Essential Health Equity, Diversity & Inclusion Resources