NCH Takes Bariatric Teen Info Sessions Online

 

shsmd-2016-connections-logo-FINAL.png

The adolescent bariatric surgery program at Nationwide Children’s Hospital identified a bottleneck. Inconvenient in-person information sessions limited the number of potential surgical patients attending. A key step in the surgical process, the information session educates potential patients and their families about surgical options. It also helps qualify a teen as a potential candidate. Finally, insurance providers require participation in an information session before covering these surgeries. By adding an online option, our team was able to solve an operational inefficiency while simultaneously increasing the program’s patient volumes and expanding its geographic reach.

Members, to view this protected content, log in above.

Related Resources

Webinars
Learn how MercyOne applied ‘radical convenience’ across its connected system of health care facilities with an end-to-end digital front door strategy.
Data & Insights
The AHA Digital Pulse is a free tool for SHSMD members that also belong to the AHA to learn where existing capabilities can support scaling digital…
In this AHA Executive Dialogue, hospital leaders discuss how COVID-19 has affected their operations and how the integration of mobile technology…
Whether it be through the use of traditional media or emerging approaches, physician marketing is evolving—for the better.
This presentation demonstrates how Piedmont’s outstanding digital front door platform creates a patient-centric, hassle-free experience that will…
Join this discussion to learn how to activate both active and passive consumers, and nudge them to take the best next action when and where they…