Mobile: The Just-in-Time Patient Educator
The Children's Specialty Care Center of St. Louis Children's Hospital had three communication challenges: (1) reaching parents prior to surgeries and procedures, (2) preparing the family and patient for the before- and after-care, and (3) keeping parents updated during surgery and recovery. Creating a mobile SurgeryConnect app was the answer. Learn how SurgeryConnect was designed — from conception to release — to solve the center's challenges while nurturing a "connection"with patients and families, and also producing a positive ROI.
Members, to view this protected content, log in above.
Related Resources
Presentation Resource
How to consolidate competing mammography sites in to one–while retaining patients and with no additional budget.
Presentation Resource
This research dissects the phone encounter into individual elements, and analyze which of those elements are statistically associated with the…
Presentation Resource
Hear about Nationwide Children's Hospital's solution to operational inefficiency while simultaneously increasing the program’s patient volumes and…