Mobile: The Just-in-Time Patient Educator
The Children's Specialty Care Center of St. Louis Children's Hospital had three communication challenges: (1) reaching parents prior to surgeries and procedures, (2) preparing the family and patient for the before- and after-care, and (3) keeping parents updated during surgery and recovery. Creating a mobile SurgeryConnect app was the answer. Learn how SurgeryConnect was designed — from conception to release — to solve the center's challenges while nurturing a "connection"with patients and families, and also producing a positive ROI.
Members, to view this protected content, log in above.
Related Resources
Presentation Resource
Most people see a doctor about twice per year. The rest of the year, they make decisions every day that impact their health. Checking in between…
Presentation Resource
Taking a System-Level Approach to Patient Access to Improve Patient Experience and Care Coordination
Patient referrals are often a piece of paper with a specialist's name and phone number on them, which leaves patients with the burden of navigating…
Presentation Resource
This session discusses telehealth as a rural outreach business development strategy for hospitals and health systems, and demonstrates how the…
Presentation Resource
Presentation Resource
How can you profitably grow your urgent care business? Is it possible to delight consumers and physicians alike? How can you earn consumer respect…
Presentation Resource
In this session, patient access experts from Houston Methodist will discuss the strategies and tools they have utilized to streamline a complex…