Mobile: The Just-in-Time Patient Educator
The Children's Specialty Care Center of St. Louis Children's Hospital had three communication challenges: (1) reaching parents prior to surgeries and procedures, (2) preparing the family and patient for the before- and after-care, and (3) keeping parents updated during surgery and recovery. Creating a mobile SurgeryConnect app was the answer. Learn how SurgeryConnect was designed — from conception to release — to solve the center's challenges while nurturing a "connection"with patients and families, and also producing a positive ROI.
Members, to view this protected content, log in above.
Related Resources
Presentation Resource
Executive Leaders of three diverse health care providers share their recent experiences and efforts to expand the impact of their ambulatory networks.
Presentation Resource
Customizing care for seniors will gain significance as more and more baby boomers age into this varied group. Learn lessons from one health system in…
Magazine & Journal Articles
The University of Vermont Medical Center (UVMMC) addresses a facility issue through "design sprint," which incorporates such concepts as "creating…
Presentation Resource
Presentation Resource
Patient access is a fundamental strategy that is vital for a healthcare system's success in both a volume and value based world. It is the core…