Crisis Communications
Resource
Crisis Communications for Hospitals and Health Systems: A SHSMD Resource Digest
Stream
SHSMD Annual Conference Sessions | Crisis Communications
AHA and SHSMD Webinar
Thursday, April 16, 2020
12:30-1:30pm CT / 1:30-2:30pm ET
Dive into a dialogue on resiliency in crisis and ways Rush University System for Health has both prepared and adapted to operate strongly through the COVID-19 crisis.
SHSMD members play an integral role in effectively communicating information while providing leadership during a crisis.
In this webinar, panelists will share how their organizations have adapted their patient access procedures to ensure a safe environment for delivering care. They’ll address how they’re navigating patients to alternative care settings, like telehealth, and are providing their communities vital,…
This self-paced course is designed to provide helpful resources and a convenient professional development opportunity. The content was developed by expert faculty and adapted for you from the live online course. This course is comprised of 6 modules
This session will cover how OSF HealthCare took 70 MarCom members across 13 facilities and developed a crisis communication plan for all.
When a crisis occurs in your community, how should your hospital or health system's public relations/communications team respond? Whether an incident is local in nature or has national or international implications, it is vital for hospitals to have a crisis plan in place that will ensure effective…
Role of the Communicator in Crises: Dissecting Tactics, Strategies, and Actions in Managing a Crisis
This session will feature case studies and best practices to illustrate what it takes to manage and control a crisis. Also, participants will learn the "seven golden rules"of managing crisis communication and effective crisis media relations tactics.