Leadership Development

Definition: Capture peoples’ imagination and interest by creating a narrative that appeals to the heart (inspiring vision), mind (credible evidence), and how-to (personal evidence). Example: Capture the essence of learning from data in revisualizing a product or service. Relates to: Generate Data-…
Definition: Use informal communication with influential stakeholders to gauge their level of acceptance and support of new ideas. Example: Discuss strategic initiatives with key leaders well ahead of formal meetings and decisions. Relates to: Integrate and Co-Create
Definition: Lead through gentle and persistent redirection toward the objective. Example: Allow the project team adequate exploration time; discuss alternatives before selecting the way forward. Relates to: Be Nimble to Exceed the Rate of Change
Definition: Use several representations, recognizing the strengths and weaknesses of each, to better inform decision making. Example: Use multiple forecasting methods to inform demand planning. Relates to: Integrate and Co-Create
Definition: Use the simplest, least expensive representation of a concept to solicit user feedback and make refinements; focus on improving the concept rather than the prototype. Example: Create a paper mock-up to demonstrate the sequence of interactions of a mobile app. Relates to: Tell Stories.…
Definition: Adjust strategy without changing the vision. Example: Create or adapt a product offering based on customer needs and emerging trends. Relates to: Be Nimble to Exceed the Rate of Change
Definition: Create new products or services by engaging a large number of contributors and making the results readily accessible to all. Example: Issue an internal challenge, supplying data and success criteria, to solve a persistent problem. Relates to: Integrate and Co-Create
Definition: Demonstrate skills for evaluating, clarifying, and synthesizing information. Example: Ask questions to assess the accuracy, relevance, and completeness of data. Relates to: Be Nimble to Exceed the Rate of Change
Definition: Engage individuals with diverse skills and viewpoints to build highly functional teams. Example: Select participants according to worldview and experience rather than job title. Relates to:
Be Nimble to Exceed the Rate of Change - Healthcare strategists need to evolve as fast as the external environment. They must frame problems, ask provocative questions, and move the organization to action. Tell Stories.