Change Management

Definition: A generalist-specialist hybrid; broad, “horizontal” knowledge across multiple disciplines and deep “vertical” expertise in at least one subject area. Relates to: Integrate and Co-Create DEVELOPMENT SUGGESTIONS
Definition: Anticipate and respond to potential consequences of internal and external events, trends, or patterns; avoid unintended consequences. Relates to: Be Nimble to Exceed the Rate of Change DEVELOPMENT SUGGESTIONS
Definition: Build a mathematical model designed to represent a simplified version of the performance of a business, project, or another investment. Example: Assess the business impact of various scenarios within the overall strategic plan. Relates to: Generate Data-Driven Insight
Definition: Bring together data from single or multiple disparate data sets into an overall conclusion and judgment, often around complex problems. Example: Connect consumer spending data with patient volumes to inform planning. Relates to: Generate Data-Driven Insight
Definition: Understand the principles of statistics, analytics, computer science, and predictive modeling to analyze and address complex problems and issues. Example: Direct the analysis of future outcomes using predictive modeling. Relates to: Generate Data-Driven Insight
Definition: Understand principles of human behavior; observe and analyze behavior to understand and influence decision making. Example: Use nudge-type interventions for better outcomes. Relates to: Tell Stories. Create Experiences
Definition: Use inference to look within and beyond the numbers to detect underlying patterns and trends. Example: Estimate future population health needs based on demographic and other data trends. Relates to: Generate Data-Driven Insight
Definition: Explore and analyze underlying human values, beliefs, and motivations to gain insights into a problem and develop solutions. Example: Observe the flow of patients and family members at registration to identify a sequence of events and pain points. Relates to: Tell Stories. Create…
Definition: Analyze and plan care delivery to meet community health needs; consider socioeconomic determinants; understand how people live, work, and play. Example: Identify potential care sites through analysis of traffic patterns, demographic data, and proximity to other amenities. Relates to:…