Guides/Reports

American Hospital Association guides and reports for members and the health care field.

Hospitals and health systems are complex and multilayered organizations. The healthcare strategist should facilitate conversations across these boundaries, create coalitions, and drive decisions forward. The effective practitioner will maintain momentum while harnessing the value gained from…
Definition: Demonstrate innovation and risk taking; observe the market and champion breakthrough opportunities within an organization; pursue new business opportunities for the organization. Relates to: Integrate and Co-create DEVELOPMENT SUGGESTIONS
NOTE: to view the video in HD, please click here. Allow time for the video to buffer before play. Note: The first edition is available only for archival purposes. Please use the 2nd edition of Bridging Worlds for all other purposes.
Health care strategists are helping shape the future of the health care field. Add value to your organization with Bridging Worlds.
The fundamental work of health care strategies must evolve in tandem with the changing health care landscape to meet the demands of the modern world.
Definition: Visualize human reactions and responses to an interaction between a person and product or service; apply this learning to develop a solution. Example: Create an experience map—a sequence of interactions from the patient’s perspective—for online scheduling. Relates to: Tell Stories.…
Definition: Analyze quantitative data to extract meaning and actionable insights data for consumption by decision makers. Example: Use simple statistics, such as mean, median, mode, and standard deviation to summarize data. Relates to: Generate Data-Driven Insight